Service for Pokémon Masters EX in Vietnam will end as of 2024/11/28.
After service ends, you will no longer be able to play Pokémon Masters EX even if you launch the app.
For inquiries regarding the end of service, please contact us via the following email address:
support@pokemonmasters-game.comYou will need your Support ID to contact us.
Please check it in advance and make a note of it.
Note: Your Support ID is displayed in the upper left corner of the title screen when the app is launched.
Note: Please note that your Support ID is not the hyphenated 16-digit ID number that you can see in your in-game Profile.
We sincerely thank all players for your support.