Network Connection Issues
From around December 6, 2019 at 5:32 p.m. to December 6, 2019 at 5:44 p.m. , we confirmed a server connectivity issue. This has been corrected and you should now be able to play normally.
As compensation for this issue, all Trainers will receive 50 non-paid Gems after December 9, 2019.
We hope you continue to enjoy Pokémon Masters.