Updated: January 22, 2024
In this Privacy Policy, "DeNA", "we", "us", or "our" means DeNA Co., Ltd. and its subsidiaries.
Your privacy is important to DeNA. We designed our Privacy Policy to cover how we collect and use your information in connection with use of our official site for Pokémon Masters EX ("Services"). By using our Services you agree to our collection and use of your information, including your personal information, as described in this Privacy Policy. This Privacy Policy should be read together with our Terms of Use (“Terms of Use”).
So please take a moment to learn the five W's, the How, and other important matters about the information we collect and how we use it. If you have any questions, please contact us.
Both non-personal information and personal information may be collected and used by us.
The primary objective for collection and use is to deliver and improve our Services.
When you provide information to us, or when you use the Services.
By providing information to us directly using the Services.
Cookies may be used, but options are available to remove/disable certain cookies by the settings on your browser.
Services-related promotions may also be used by us, but you will have the option to opt-into these.
We may disclose your information with persons who help us provide the Services, but only as necessary.
Except only in special circumstances, we never transfer your personal information to advertisers or marketers without your separate consent.
We do not knowingly collect personal information from children under 13.
In line with this Privacy Policy, your information may be processed in Japan and other countries as necessary.
We may change this Privacy Policy, so please check for any updates.
Measures are taken to safeguard information received from you, and we keep your personal information only as long as necessary.
Certain provisions of this Privacy Policy are for California residents; if you are a California resident, please see additional information below.
In the course of using our Services, you may provide us, directly and indirectly, with both personal and non-personal information. Personal information is information that can be used to identify you as an individual, and might include your name, phone number, pictorial representation, email address, postal address, etc. Non-personal information is information that does not permit direct association with you. Both personal information and non-personal information may be used alone or in the aggregate with information collected from other users. Certain non-personal information would be considered a part of your personal information if it were combined with other identifiers (e.g., combining your zip or postal code with your street address) in a way that enables you to be identified. But the same pieces of information are considered non-personal information if they are taken alone or combined only with other non-personal information (e.g., your viewing preferences) provided the information cannot otherwise be linked or attributed back to you as an identifiable individual.
Our primary objective in collecting your information is to provide you with a superior and personally relevant user experience. To achieve this, your information may be used as follows or by requesting explicit consent where required by law:
Your information is collected by us when you directly interact with our Services and otherwise through use of our Services via your device you use to access or use our Services (“Device”).
When you use our Services, we collect information related to your Device as described in "The How" section below.
If you choose to participate in a Promotion, we may request that you provide us with personal information such as your name, email address or postal address in order to administer your participation in the Promotion.
As already mentioned, we may collect information from you when you directly interact with our Services and otherwise through your access to or use of our Services.
Direct interaction includes such actions as providing an email address. You specifically agree that we shall have the right, but not the obligation, to collect and store the information referred to in this paragraph.
We may also collect your information from third parties who provide it to us, including other users of our Services.
As is standard practice, we do use "cookies" in connection with the Services. A cookie is a small string of text placed on your Device. In addition to strictly necessary cookies that enable us to provide our Services, we may use both performance-gauging and functionality-gauging cookies. Performance-gauging cookies reveal how you use the Services, for instance, which content is the most popular, how much time users are spending there, and what advertising is relevant to you, which helps us provide an optimized experience (we may engage third parties to carry out this analysis, and they may set their own "third party" cookies--see "The Who" for more). Functionality-gauging cookies enables us to remember certain choices you make in interacting with the Services, for instance, any geographic location, language, or fonts you choose, which helps us tailor the Services to your preferences. Neither performance-gauging cookies nor functionality-gauging cookies collect information in any way that personally identifies you.
Except for cookies strictly necessary for enabling us to provide our Services, you have the option to disable cookies stored on your browser by changing the options in your browser to stop accepting cookies or to prompt you before accepting a cookie from the content you visit. If you do not accept cookies, you may not be able to view or use parts of our Services due to limited functionality. Some cookies we use may be stored using a web-browsing component other than a browser application--these cannot be disabled on your Device, but the information collected does not personally identify you, and does not permit tracking between Services.
Some of our Services, including messaging, may use "click-through URLs" linked to other content on our Services. We track this click-through data to help us determine interest in topics, Services usability, and other measures of user engagement.
In using our Services, our servers record information sent from your Device, which may include information such as cookies and language.
BY ACCESSING OUR SERVICES, YOU ARE CONSENTING TO THE USE OF COOKIES UNDER THE TERMS OF THIS PRIVACY POLICY.
Our Responsibility for Our Collections
Persons to Whom We May Disclose Your Information
You agree that we may disclose your information as follows:
You agree that we may disclose technical information related to your Device (such as cookies), aggregated non-personal information, and anonymous information with advertisers, ad networks, and analytics analysis entities ("Ad Entities") with whom we have strategic relationships, and Ad Entities may also be permitted to collect such information via cookies and other tracking technologies. This information may be used to undertake user trend analyses, demographic profiling, and analytics, and to provide to you tailored and personalized ads and advertising (behavioural advertising). Please note, though, that some Ad Entities also act as Service Providers (defined below) for us, and in those cases we may disclose your information as explained below.
Disclosure of your information may also occur where we engage or employ service providers, vendors, or other third parties to help us provide our Services (each a "Service Provider") (e.g., improvement of our Services' features, promotion and marketing, administration, analytics, customer service, cloud storage, hosting, and other related services), to provide the Services on our behalf, or to assist us in analyzing how our Services are being used. Our Service Providers may have access to your personal information only to perform these tasks on our behalf, and they are directed not to disclose or use your personal information for any other purpose.
At times, we may disclose information about you to law enforcement officials or private parties as we believe necessary or appropriate to respond to claims and legal process (including subpoenas), to protect the property and rights of DeNA or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical, or legally actionable activity.
Under another special set of circumstances, for example, in connection with a merger, acquisition, reorganization, or sale of assets, or in the event of bankruptcy, we may sell or transfer some or all of our assets, and in this connection we may transfer all of your information, including personal information, to any successor entity.
We do not knowingly collect personal information from, or store personal information of, children. We will upon notice or discovery take all reasonable efforts to erase or destroy any such personal information that may have been collected or stored by us without our knowledge.
You understand and agree that we may transfer your information to and process it in Japan and other countries outside of your country of residence. Such transfer could subject the user’s personal information to foreign laws, which may provide different levels of protection than those in your home country.
We reserve the right to change, amend or modify this Privacy Policy at any time. If we change this Privacy Policy in a material way, we will give notice of that in the Services, on our website (https://dena.com/legal/), and/or by email to any email address we may have for you at that time. Your use of our Services after we have changed the Privacy Policy will apply the Privacy Policy in effect at the time your personal information is collected.
We take your privacy very seriously and employ reasonable administrative, physical, and electronic measures to safeguard information received from you and held by us against identity theft and unauthorized access or alteration. In addition, we will take reasonable steps to assure that third parties to whom we transfer any data will provide sufficient protection of your personal information. We do not and will not, at any time, request your credit card information, your username, login password, or any national identification numbers in a non-secure or unsolicited communication (e.g., via e-mail, telephone, or mobile device). We will not keep your personal information any longer than needed for the purpose it was collected or than is necessary for legal or legitimate business purposes.
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" or "personal information" (as defined in applicable statutes on security breach notification) to you via email or conspicuous posting on our website in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement; or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
If you have any concerns with the way we collect and handle your personal information, or would like to correct or request that we delete such personal information held by us, please contact us. We will use commercially reasonable efforts to honor your request; please note, though, that at a minimum we may retain an archived copy of your records as required by law or to send necessary communications to you under this Privacy Policy. You understand that deletion of your personal information may result in you not being able to view or use portions of our Services which depend on such information.
For a Promotion you have opted into, you have the option to opt out at any time from participation in such Promotion and the receipt of any related communications by following unsubscribe instructions provided in the relevant communications, or by selecting not to receive communications from us where the relevant media service offers that option.
For more information, including possible options you may have, on the use of behavioural advertising by Ad Entities generally, see, e.g., the Digital Advertising Alliance, the Network Advertising Initiative.
Your browser or extension may allow you to automatically transmit Do Not Track and other preference signals. Except as required by law, we do not respond to preference signals.
Our Services may contain links to other websites and online services or offers from third parties. For example, our Services may include offers from third party advertisers or the ability to engage in transactions with such entities. If you choose to participate in offer-linked information requests or "click on" an advertisement or another third party link, you may be directed to that third party's website or service and/or be prompted to provide personal information in connection with such activity.
The fact that we link to a third party website or service is not an endorsement or representation of our affiliation with that third party, nor is it an endorsement of such third party's privacy or information security policies or practices or their compliance with any laws. We do not exercise control over third party websites or services, and this Privacy Policy does not apply to information collected by them, including Ad Entities. These other websites or services may place their own cookies or other tracking devices on your computer or mobile device, or collect data or solicit personal information from you. Other websites and services follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites and services you use and the terms of the offers in which you participate. You agree that we are not responsible for, nor will we be liable to you or any third party for, your interaction with such third parties or the information requests initiated by such third parties or the subsequent use, treatment, or dissemination of the information you provide to them.
As described below, California residents may have additional rights and choices related to identifying information and other types of personal information.
This section covers how we collect and use your information in connection with the use of our official site for the Services and applies solely to California residents.
If you are a California resident, California law requires us to provide you with some additional information regarding how we collect, use, and disclose your “personal information” as defined in the California Consumer Privacy Act as replaced by the California Privacy Rights Act (“CCPA”).
Throughout our Privacy Policy, including in “The What” and “The When” sections, we discuss in detail the specific pieces of personal information we collect from and about users.
Under the CCPA, we are also required to provide you with the “categories” of personal information we collect. The categories we collect are:
We disclose all of above categories of personal information to:
For the categories of sources from which personal information is collected, see “The When” and “The How” sections above.
For additional information regarding the categories of third parties to whom information is disclosed, see “The Who” section above.
We and our service providers may use the categories of personal information we collect from and about you for the following business purposes and commercial purposes (as those terms are defined in applicable law):
Examples of these types of uses are discussed in “The How” section of this Privacy Policy. We may also use the categories of personal information for compliance with applicable laws and regulations, and we may combine the information we collect (“aggregate”) or remove pieces of information (“de-identify”) to limit or prevent identification of any particular user or device.
We retain the categories of personal information we collect from and about you in accordance with our internal retention policies no longer than the period reasonably necessary for each purpose described in “The Why” section.
We do not sell information as that term is traditionally understood. However, some of our disclosures of personal information may be considered a “sale” or “share” as those terms are defined under the CCPA. A “sale” is broadly defined under the CCPA to include a disclosure for something of value, and a “share” is broadly defined under the CCPA to include a disclosure for cross-context behavioral advertising. We collect, sell, or share the following categories of personal information for commercial purposes: contact identifiers, characteristics or demographics, user-generated content, device identifiers, device information, internet activity, non-precise geolocation data, and inferences from any of the above. The categories of third parties to whom we sell or share your personal information include, where applicable, vendors and other parties involved in cross-context behavioral advertising. For details on your rights regarding sales and shares, please see the Right to Opt-Out of Sales and Shares section below.
Please note that we also do not knowingly sell or share the personal information of minors under 16 years of age without legally-required affirmative authorization.
If you are a California resident, you may have certain rights. California law may permit you to request that we:
You have the right to not be discriminated against (as provided for in applicable law) for exercising certain of your rights. Certain information may be exempt from such requests under applicable law. For example, we need certain types of information so that we can provide the Services to you and for compliance with applicable law. If you ask us to delete certain information, you may no longer be able to access or use the Services.
If you would like to exercise any of these rights, please contact us at support@pokemonmasters-game.com or at the postal address under Contacting Us below. If you have an account with us, we may require you to use the account to submit the request. We will confirm receipt of your request within 10 business days and respond to your requests within 45 days.
You can also designate an authorized agent to make a request on your behalf. To do so, except with regards to your rights to opt-out of the sale or sharing of your personal information, you must provide us with written authorization or a power of attorney, signed by you, for the agent to act on your behalf. In all cases in which you (or your authorized agent) make a request to exercise your CCPA rights, you will be required to verify your identity directly with us, which may include, verifying certain information regarding your use of the Services. If you are unable to verify your identity, we will be unable to respond to your request.
To opt-out of sales or shares, as those terms are defined under CCPA, or the processing of information for targeted advertising purposes, click here or turned on a recognized opt-out preference signal in your browser or extension. Please note that when you submit an opt-out through either method we do not know who you are within our systems, and your opt-out will apply only to information collected from tracking technologies on the specific browser from which you opt-out. If you delete or reset your cookies, or use a different browser or device, you will need to reconfigure your settings. If you want the opt-out to apply to information we have about you in our systems, such as your email address, please contact us at support@pokemonmasters-game.com.
Under California’s Shine the Light law, customers who are residents of California may request (i) a list of the categories of personal information disclosed by us to third parties during the immediately preceding calendar year for those third parties’ own direct marketing purposes; and (ii) a list of the categories of third parties to whom we disclosed such information. To make a request, please write us at the email or postal address set out in the Contact Us section above and specify that you are making a “California Shine the Light Request.” We may require additional information from you to allow us to verify your identity and are only required to respond to requests once during any calendar year.
If you are a California resident under 18 years old and registered to use the Service, under California’s Online Eraser Law, you can ask us to remove any content or information you have publicly posted on the Service. To make a request, please write us at the email address set out in the Contact Us section above with “California Under 18 Online Eraser Request” in the subject line, and tell us what you want removed. We will make reasonable good faith efforts to remove the post from prospective public view, although we cannot ensure the complete or comprehensive removal of the content and may retain the content as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you have any questions, inquires, requests, or complaints concerning this Privacy Policy or our information collection practices, or trouble accessing this policy, please contact us at dena@opencs.dena.jp or by post:
Attn: DeNA Customer Support Center, 2-24-12 Shibuya,
Shibuya-ku, Tokyo
150-6140 JAPAN.
Effective date: [July 3, 2019]
In this Privacy Policy, "DeNA", "we", "us", or "our" means DeNA Co., Ltd.
Your privacy is important to DeNA. We designed our Privacy Policy to cover how we collect, use your information in connection with use of our official site for Pokémon Masters EX ("Services"). By using our Services, you agree to our collection and use of your information, including your personal information, as described in this Privacy Policy. This Privacy Policy should be read together with our Terms of Use (“Terms of Use”).
So please take a moment to learn the five W's, the How, and other important matters about the information we collect and how we use and share it. If you have any questions, please contact us.
The types of data we collect from you and which data is used for what purpose
When we start using your data and how long we store it
How your data are processed and used
With whom we share your data
Where your data will be processed
In the course of using our Services, you may provide us, directly and indirectly, with both personal and non-personal information. Personal information is information that can be used to identify you as an individual. Non-personal information is information that does not permit direct association with you. Both personal information and non-personal information may be used alone or in the aggregate with information collected from other users. Certain non-personal information would be considered a part of your personal information if it were combined with other identifiers (e.g., combining your zip or postal code with your street address) in a way that enables you to be identified. But the same pieces of information are considered non-personal information if they are taken alone or combined only with other non-personal information (e.g., your viewing preferences). provided the information cannot otherwise be linked or attributed back to you as an identifiable individual.
Some data is necessary for enabling us to provide the registration to and usage of our Services. This includes the data below.
| Item | Types of Data | Purpose of use |
|---|---|---|
| Cookies | performance-gauging cookies functionality-gauging cookies | To help us develop, deliver, and improve our Services, including the following aspects of our Services:
|
| Basic information | Language | |
| Cookies | performance-gauging cookies functionality-gauging cookies | To prevent and take measures against fraud, illegal activities, infringement of our rights or interests, or breaches of our Terms of Use and this Privacy Policy. |
| Cookies | performance-gauging cookies functionality-gauging cookies | To audit and analyze data for technical administration, to improve our Services, and for end-user communications |
| Basic Information | Language |
In addition to the above data, we would also like to use the below data for general advertisement purposes and to inform you of our future offers and similar products.
| Item | Types of Data | Purpose of use |
|---|---|---|
| Cookies | performance-gauging cookies functionality-gauging cookies | Recommending Services-related products or services of interest directly to you. |
| Basic Information | Language | |
| Cookies | performance-gauging cookies functionality-gauging cookies | For market research purposes that support our efforts to deliver a more valuable service to our community of users, including using your information to contact you with announcements, newsletters, and promotional materials related to our Services or to offer you opportunities to participate in surveys, contests, or sweepstakes via our Services. |
Your information is collected by us when you directly interact with our Services and otherwise through use of our Services via your Device (as described in the “How” section below).
If you actively choose to participate in a Promotion, we may request that you provide us with personal information such as your email address or postal address in order to administer your participation in the Promotion.
We will not keep your personal information any longer than needed for the purpose it was collected or than is necessary for legal or legitimate business purposes.
As already mentioned, we may collect information from you when you directly interact with our Services and otherwise indirectly through your access to or use of our Services.
Direct interaction includes such actions as providing an email address. You specifically agree that we shall have the right, but not the obligation, to collect and store the information referred to in this paragraph.
We may also collect your information from third parties who provide it to us, including other users of our Services.
A cookie is a small string of text placed on your Device. In addition to strictly necessary cookies that enable us to provide our Services, we may use both performance-gauging and functionality-gauging cookies. Performance-gauging cookies reveal how you use the Services, for instance, which content is the most popular, how much time users are spending there, and what advertising is relevant to you, which helps us provide an optimized experience (we may engage third parties to carry out this analysis, and they may set their own "third party" cookies--see "The Who" for more). Functionality-gauging cookies enables us to remember certain choices you make in interacting with the Services, for instance, any geographic location, language, or fonts you choose, which helps us tailor the Services to your preferences. Neither performance-gauging cookies nor functionality-gauging cookies collect information in any way that personally identifies you.
Except for cookies strictly necessary for enabling us to provide our Services, you have the option to disable cookies stored on your browser by changing the options in your browser to stop accepting cookies, or to prompt you before accepting a cookie from the content you visit, or by installing opt-out cookies offered by third parties. If you do not accept cookies, you may not be able to view or use parts of our Services due to limited functionality. Some cookies we use may be stored using a web-browsing component other than a browser application--these cannot be disabled on your Device, but the information collected does not personally identify you, and does not permit tracking between Services.
Some of our Services, including messaging, may use "click-through URLs" linked to other content on our Services. We track this click-through data to help us determine interest in topics, Services usability, and other measures of user engagement.
While we will collect and use your information as explained in this Privacy Policy.
To the extent you have agreed in the consent form in section “The What” above, we may share your information as follows:
You agree that we may share technical information related to your Device (such as cookies), aggregated non-personal information, and anonymous information with advertisers, ad networks, and analytics analysis entities ("Ad Entities") with whom we have strategic relationships, and Ad Entities may also be permitted to collect such information via cookies and other tracking technologies. This information may be used to undertake user trend analyses, demographic profiling, and analytics, and to provide to you tailored and personalized ads and advertising (behavioural advertising). Please note, though, that some Ad Entities also act as Service Providers (defined below) for us, and in those cases we may share your information as explained below.
Ad Entities
Sharing of your information may also occur where we engage or employ service providers, vendors, or other third parties to help us provide our Services (each a "Service Provider") (e.g., improvement of our Services' features, promotion and marketing, administration, analytics, customer service, cloud storage, hosting, and other related services), to provide the Services on our behalf, or to assist us in analyzing how our Services are being used. Our Service Providers may have access to your personal information only to perform these tasks on our behalf, and they are obligated not to disclose or use your personal information for any other purpose.
At times, we may disclose information about you to law enforcement officials or private parties as we believe necessary or appropriate to respond to claims and legal process (including subpoenas), to protect the property and rights of DeNA or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical, or legally actionable activity.
Under another special set of circumstances, for example, in connection with a merger, acquisition, reorganization, or sale of assets, or in the event of bankruptcy, we may sell or transfer some or all of our assets, and in this connection we may transfer all of your information, including personal information, to any successor entity.
We do not knowingly collect personal information from, or store personal information of, children. We will upon notice or discovery take all reasonable efforts to erase or destroy any such personal information that may have been collected or stored by us without our knowledge.
You understand and agree that we may transfer your information to and process it outside your country of residence, including in Japan. Such transfer could subject the user’s personal information to foreign laws, which may provide different levels of protection than those in your home country.
We do not transfer personal data to recipients outside the EU/EEA unless:
―the jurisdiction in which the recipient is located is deemed to provide an adequate level of data protection;
―there are appropriate safeguards in place (e.g. binding corporate rules; contractual arrangements with the recipient of the personal data, using, for example, the standard contractual clauses approved by the European Commission, adherence to a code of conduct or certification mechanism together with obtaining binding and enforceable commitments from the recipient) or
―a derogation or exemption applies (e.g. where an individual has explicitly consented to the proposed transfer after having been provided with all necessary information about the risks associated with the transfer).
We reserve the right to change, amend or modify this Privacy Policy at any time. If we change this Privacy Policy in a material way, we will give notice of that in the Services, on our website (https://dena.com/legal/), and/or by email to any email address we may have for you at that time. Your use of our Services after we have changed the Privacy Policy will apply the Privacy Policy in effect at the time our personal information is collected.
For the exercise of any of your rights mentioned below, please contact us by email at dena@opencs.dena.jp or by post at DeNA Customer Support Center, 2-24-12 Shibuya, Shibuya-ku, Tokyo 150-6140 JAPAN.
You can withdraw your consent for the collection, usage and storage of your information and data free of charge and at any time by giving us reasonable notice. Your withdrawal can be sent via mail to dena@opencs.dena.jp or by post Attn: DeNA Customer Support Center, 2-24-12 Shibuya, Shibuya-ku, Tokyo 150-6140 JAPAN.
Upon receiving your request, we will inform you of the likely consequences of the withdrawal of your consent, and will cease to process your information therefrom, unless otherwise permitted or required by applicable laws and regulations. Please note that if you withdraw your consent to any or all usage of your data, depending on the nature of your request, we may not be able to provide to you our Services anymore.
You have the right to request anytime information about the data stored by us concerning you, their source and their recipients as well as the purpose of the data processing. You further have the right of correction, and the right of deletion of the data stored with us anytime.
You have the right to object at any time to processing of personal data concerning yourself which are necessary for the purposes of the legitimate interests pursued by us. We will no longer process the personal data unless there are legitimate grounds for the processing which override the interests, rights and freedoms of you or for the establishment, exercise or defense of legal claims.
You have the right to obtain restriction of procession when:
(a) the accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data;
(b) the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
(c) we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims;
(d) you have objected to processing your data pending the verification whether the legitimate grounds of us override those of yours.
You have the right to receive the personal data concerning yourself, which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from us, where:
(a) the processing is based on consent;
(b) the processing is carried out by automated means
In exercising your right to data portability, you have the right to have the personal data transmitted directly from us to another controller, where technically feasible. The exercise of the right to data portability is without prejudice to the right to erasure.
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work or place of the alleged infringement if you are not satisfied with our response or think we are processing your personal data not in accordance with the law.
We take your privacy very seriously and employ reasonable administrative, physical, and electronic measures to safeguard information received from you and held by us against identity theft and unauthorized access or alteration. In addition, we will take reasonable steps to assure that third parties to whom we transfer any data will provide sufficient protection of your personal information. We do not and will not, at any time, request your credit card information, your username, login password, or any national identification numbers in a non-secure or unsolicited communication (e.g., via e-mail, telephone, or mobile device).
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" or "personal information" (as defined in applicable statutes on security breach notification) to you via email or conspicuous posting on our website in the most expedient time possible and without unreasonable delay, consistent with (i) the legitimate needs of law enforcement; or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
If you have any concerns with the way we collect and handle your personal information, or would like to correct or request that we delete such personal information held by us, please contact us. We will use commercially reasonable efforts to honor your request; please note, though, that at a minimum we may retain an archived copy of your records as required by law or to send necessary communications to you under this Privacy Policy. You understand that deletion of your personal information may result in you not being able to view or use portions of our Services which depend on such information.
For more information, including possible options you may have, on the use of behavioural advertising by Ad Entities generally, see, e.g., the Digital Advertising Alliance, the Network Advertising Initiative.
Your browser or extension may allow you to automatically transmit Do Not Track and other preference signals. Except as required by law, we do not respond to preference signals.
Our Services may contain links to other websites and online services or offers from third parties. For example, our Services may include offers from third party advertisers or the ability to engage in transactions with such entities. If you choose to participate in offer-linked information requests or "click on" an advertisement or another third party link, you may be directed to that third party's website or service and/or be prompted to provide personal information in connection with such activity.
The fact that we link to a third party website or service is not an endorsement or representation of our affiliation with that third party, nor is it an endorsement of such third party's privacy or information security policies or practices or their compliance with any laws. We do not exercise control over third party websites or services, and this Privacy Policy does not apply to information collected by them, including Ad Entities. These other websites or services may place their own cookies or other tracking devices on your computer or mobile device, or collect data or solicit personal information from you. Other websites and services follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites and services you use and the terms of the offers in which you participate. You agree that we are not responsible for, nor will we be liable to you or any third party for, your interaction with such third parties or the information requests initiated by such third parties or the subsequent use, treatment, or dissemination of the information you provide to them.
If you have any questions, inquires, requests, or complaints concerning this Privacy Policy or our information collection practices, or wish to exercise any of your legal rights, please contact us at dena@opencs.dena.jp or by post Attn: DeNA Customer Support Center, 2-24-12 Shibuya, Shibuya-ku, Tokyo 150-6140 JAPAN.
To communicate with our Data Protection Officer, please email to dpo[at]dena.com
*Please replace [at] with @.
© DeNA 2019