Regarding the Legendary Event
Exchange Items Menu

The following issue occurred in the game.

Issue Details

In the Exchange Items menu for the Legendary Event The Beast That Devours the Sun, item exchanges that require the completion of certain areas would become locked due to the app version update, even if the completion conditions were met.

Affected Versions

Ver. 1.9.0 or higher
*This error has now been fixed.

Resolution

• Completion of the conditions is now accurately determined, and items can be exchanged.
• The duration to exchange items is being extended as follows.

Exchange Items Duration

April 5, 2020 at 10:00 p.m. - May 20, 2020 at 9:59 p.m.

We sincerely regret any inconvenience and hope you continue to enjoy Pokémon Masters.