Current Issue

The following issue occurred in the game.

Issue Details

Eggs that were obtainable from the Grass, Fire, and Water Type Egg Event were unable to hatch Squirtle of the Support role that had 3 passive skills.

Occurrence Period

September 2, 2020 at 11:00 p.m. - September 16, 2020 at 10:59 p.m.

Compensation

All players will receive the following as compensation:

• Non-paid Gems x300

Compensation Collection Period

Redeemable until November 6, 2020 at 10:59 p.m.

We sincerely apologize for any inconvenience caused.

We hope you continue to enjoy Pokémon Masters EX.