Current Issue
The following issue is currently occurring in the game.
The following issue occurs when using Volkner & Luxray’s move Thunder Fang.
Note: The effect of Hostile Environment 4 is working properly.
Since November 25, 2020 at 11:00 p.m.
Note: This issue occurs if the app has been updated to Ver. 2.3.0 or higher.
We are currently investigating the cause of this issue.
We are currently considering addressing and providing compensation for this issue.
An additional announcement regarding the resolution will be made after the updated version with the fix is released.
Updated: January 25, 2021 at 11:00 p.m.
This issue is now fixed.
As compensation for this issue, 300 non-paid gems have been sent to all players.
Until February 25, 2021 at 10:59 p.m.
We sincerely apologize for any inconvenience caused.
We hope you continue to enjoy Pokémon Masters EX.