Current Issue

Players who have updated the app to Ver. 2.6.0 or higher are currently experiencing the following issues.

Issue Details

• The Theme Skill levels of Gloria & Zacian’s “Main Character” Theme and Piers & Obstagoon’s “Gym Leader” Theme have returned to their initial setting of Lv. 1.
• At the same time, the level of Gloria & Zacian’s “Main Character” Theme from before the update has been applied to their “Galar” Theme, and the level of Piers & Obstagoon’s “Gym Leader” Theme from before the update has been applied to their “Galar” Theme.

Note: The effects of each Theme Skill have not changed.

Occurrence Period

Since February 24, 2021 at 11:00 p.m.

Resolution

As compensation for these issues, all players will receive enough items to raise the Theme Skill levels of Gloria & Zacian’s “Main Character” Theme and Piers & Obstagoon’s “Gym Leader” Theme to their maximum levels.

• Skill Sphere ×120

Note: Compensation will be sent to your Present Box.

Compensation Collection Period

Until March 25, 2021 at 10:59 p.m.

We sincerely apologize for any inconvenience caused.

We hope you continue to enjoy Pokémon Masters EX.