Bug Report
June 1, 2021 at 4:00 a.m. (PT)
Current Issue
June 27, 2021 at 10:00 p.m.

Current Issue

The following issue is currently occurring in the game.

Issue Details

The following elements of Sync Pairs that can be acquired from the Exchange Items menu (BP) were different than intended.

  • Player Character & Regirock’s Moves
  • Karen & Umbreon’s Sync Grids


We are planning to make the following resolution.

  • Player Character & Regirock’s Move “Rock Tomb” will be changed to “Rock Throw,” and “Double-Edge” will be changed to “Rock Tomb.”
  • The amount of energy needed to unlock Karen & Umbreon’s Sync Grid tile “Sp. Def +5” will be changed from 7 to 2.
    Note: The “Sp. Def +5” tile to be changed is the one located below and to the right of the “Dire Hit: Move Gauge Refresh 3” tile, which is in the upper-left portion of the Sync Grid.

An additional announcement regarding the resolution will be made after the updated version with the fix is released.

Issue Occurrence Period

After the Ver. 2.9.0 update.

Updated: June 27, 2021 at 10:00 p.m.

This issue is now fixed.
Note: This issue was fixed with the update to Ver. 2.10.0.
Note: The exact time the update becomes available may differ for each player.
Note: Please try again later if the update is not available.

All players will receive the following as compensation:

  • Co-op Sync Orb ×600

Compensation Collection Period

June 29, 2021 at 11:00 p.m. - July 29, 2021 at 10:59 p.m.

We sincerely regret any inconvenience caused.

We hope you continue to enjoy Pokémon Masters EX.

  • Pokémon Masters EX
  • Genre: Strategy and battling game
  • Compatible OS: iOS/Android
  • Price: Free-to-start (purchasable in-game items)