The following issue is currently occurring in the game.
The following elements of Sync Pairs that can be acquired from the Exchange Items menu (BP) were different than intended.
We are planning to make the following resolution.
An additional announcement regarding the resolution will be made after the updated version with the fix is released.
After the Ver. 2.9.0 update.
Updated: June 27, 2021 at 10:00 p.m.
This issue is now fixed.
Note: This issue was fixed with the update to Ver. 2.10.0.
Note: The exact time the update becomes available may differ for each player.
Note: Please try again later if the update is not available.
All players will receive the following as compensation:
June 29, 2021 at 11:00 p.m. - July 29, 2021 at 10:59 p.m.
We sincerely regret any inconvenience caused.
We hope you continue to enjoy Pokémon Masters EX.