Bug Report
August 31, 2021 at 11:00 p.m. (PT)
Current Issue
Updated:
September 13, 2021 at 11:00 p.m.

Current Issue

The following 2 issues are currently occurring in Extreme Battle Event: Unity Gala Challenge.

Issue Details

  • In Unova Buddies Unite: Part 1 and Unova Buddies Unite: Part 2, when the Go Viral 9 Passive Skill activates to inflict multiple opponents with a status condition, the Robust Physique effect will not be removed from opponents that were not targeted.

Note: Sync Pairs with the Go Viral 9 Passive Skill (including Sync Pairs with evolved Pokémon):
Serena & Fennekin
Serena (Palentine’s 2021) & Whimsicott

  • In Hoenn Buddies Unite: Part 1 and Hoenn Buddies Unite: Part 2, when opponents with the Ripple Effect Passive Skill use moves with effects that target all opponents and lower their stats (such as Bulldoze) against allies that have Passive Skills that nullify the lowering of stats (such as Impervious), an icon showing stat ranks will appear incorrectly for allies that do not have these Passive Skills.

Note: Only the display of the icon is incorrect. The stats will be lowered as intended.
Note: Allied Sync Pairs that nullify the lowering of stats will not have their stats lowered, as is properly displayed.

Occurrence Period

Since August 31, 2021 at 11:00 p.m.

Resolution

We are currently addressing these issues, but it may take some time to resolve them, so until then we ask that you please enjoy the event as it is.
So that you may enjoy playing this event as it was intended, we are planning to extend its duration once these issues have been resolved.

We are currently planning compensation for the inconvenience caused.

Updated: September 13, 2021 at 11:00 p.m.

This issue is now fixed.
This event’s duration has been extended as follows.

August 31, 2021 at 11:00 p.m. - September 22, 2021 at 10:59 p.m.

Note: These issues were fixed as of the update to Ver. 2.12.5, and the duration of the event has been extended.
Note: The exact time the update becomes available may differ for each player.
Note: Please try again later if the update is not available.

All players will receive the following as compensation:

  • Non-paid Gems ×300

Compensation Collection Period

September 13, 2021 at 11:00 p.m. - October 13, 2021 at 10:59 p.m.

We sincerely regret any inconvenience caused.

We hope you continue to enjoy Pokémon Masters EX.

  • Pokémon Masters EX
  • Genre: Strategy and battling game
  • Compatible OS: iOS/Android
  • Price: Free-to-start (purchasable in-game items)