Issue Resolved

We have addressed the following issue.
Note: Changes will be reflected after updating to Ver. 2.17.0 or higher.
Note: The exact time the update becomes available may differ for each player.
Note: Please try again later if the update is not available.

Issue Details

For Sync Pairs that have the ability to be raised to 6★ EX, performing a certain series of actions on the Increase Potential screen could raise them to 6★ EX without using Champion Spirit or Legendary Spirit.

Occurrence Period

October 26, 2021 at 10:00 p.m. - January 26, 2022 at 10:00 p.m.

Resolution

This issue has been fixed so that performing those actions will not raise Sync Pairs to 6★ EX.

As compensation for this issue, the following items have been sent to all players.

• Non-paid Gems ×300

We sincerely regret any inconvenience caused.

We hope you continue to enjoy Pokémon Masters EX.