Bug Report
January 31, 2022 at 3:00 a.m. (PT)
Current Issue
Updated:
February 6, 2022 at 10:00 p.m.

Current Issue

The following issue is currently occurring in the Fire- and Steel-Type Egg Event.

Issue Details

The following Eggs, which can be obtained from event missions, hatch Pokémon that are different from each Egg’s name.

  • Magnemite hatches from 3★ Egg (Vulpix Egg).
  • Vulpix hatches from 3★ Egg (Magnemite Egg).

Occurrence Period

Since January 23, 2022 at 10:00 p.m.

Resolution

Because it will be difficult to resolve this issue within the event period, we are considering sending compensation for this issue after the event ends.
We appreciate your understanding.

Updated: February 6, 2022 at 10:00 p.m.
As compensation for this issue, the following Eggs, which will hatch the correct Pokémon, have been sent to all players.
  • 3★ Egg (Vulpix Egg) ×1
  • 3★ Egg (Magnemite Egg) ×1

Compensation Claim Period

Until March 8, 2022 at 9:59 p.m.

We sincerely regret any inconvenience caused.

We hope you continue to enjoy Pokémon Masters EX.

  • Pokémon Masters EX
  • Genre: Strategy and battling game
  • Compatible OS: iOS/Android
  • Price: Free-to-start (purchasable in-game items)