Bug Report
November 11, 2022 at 4:00 a.m. (PT)
Current Issue
Updated:
December 25, 2022 at 11:00 p.m.

Current Issue

The following issue is currently occurring in the game.

Issue Details

There is an error in the description text for Sygna Suit Hilbert & Genesect’s Hilbert’s Aim Passive Skill.

Incorrect:
When the target’s weakness type is either Fire, Water, Electric, Ice, or Bug, lowers the target’s Type Rebuff of that type by one rank the first time the user's attack move against that target is successful each battle.

Correct:
When the target’s weakness type is either Fire, Water, Electric, Ice, or Bug, lowers the target’s Type Rebuff of that type by one rank the first time the user’s attack move is successful each battle.

Occurrence Period

Since November 1, 2022 at 11:00 p.m.
Note: This occurs when the language is set to English.

Resolution

We plan to change the effect to match the current description as follows.

Before Change:
When the target’s weakness type is either Fire, Water, Electric, Ice, or Bug, lowers the target’s Type Rebuff of that type by one rank the first time the user’s attack move is successful each battle.

After Change:
When the target’s weakness type is either Fire, Water, Electric, Ice, or Bug, lowers the target’s Type Rebuff of that type by one rank the first time the user's attack move against that target is successful each battle.

The change will be made with the app version update around the end of December.
We appreciate your patience.
Note: The timing of the change is subject to change without notice.
We are currently planning compensation for the inconvenience caused.

Updated: December 25, 2022 at 11:00 p.m.
The effect of Sygna Suit Hilbert & Genesect’s Hilbert’s Aim Passive Skill has been fixed.

Note: Changes will be reflected after updating to Ver. 2.28.0 or higher.
Note: The exact time the update becomes available may differ for each player.
Note: Please try again later if the update is not available.

As compensation for this issue, the following items have been sent to all players.

  • Non-paid Gems ×300

Claim Period

Until January 25, 2023 at 10:59 p.m.

We sincerely regret any inconvenience caused.
We hope you continue to enjoy Pokémon Masters EX.

  • Pokémon Masters EX
  • Genre: Strategy and battling game
  • Compatible OS: iOS/Android
  • Price: Free-to-start (purchasable in-game items)