February 25, 2024 at 10:00 p.m.
Current Issue
The following issue is currently occurring in the game.
Issue Details
If Type Gear that is equipped to your Battle Rally team is exchanged or used to upgrade other Type Gear, you will be unable to return to the Battle Rally.
Occurrence Period
Since January 30, 2024 at 11:00 p.m.
We are currently addressing this issue, but it may take some time to resolve it, so until then we appreciate your patience in waiting for this issue to be resolved.
An additional announcement regarding the resolution will be made after the updated version with the fix is released.
If you have exchanged or used Type Gear to upgrade and cannot return to the Battle Rally, please contact us from the Poryphone menu via Other → Customer Support → Inquiries.
As you enjoy playing the Battle Rally, we ask that you please be careful not to exchange or upgrade using Type Gear that you have set on your Battle Rally team.
We are currently planning compensation for the inconvenience caused.
Updated: February 25, 2024 at 10:00 p.m.
This issue is now fixed.
Note: Changes will be reflected after updating to Ver. 2.42.0 or higher.
Note: The exact time the update becomes available may differ for each player.
Note: Please try again later if the update is not available.
As compensation for this issue, the following items have been sent to all players.
- Non-paid Gems ×300
Claim Period
Until March 25, 2024 at 10:59 p.m.
We sincerely regret any inconvenience caused.
We hope you continue to enjoy Pokémon Masters EX.
- Pokémon Masters EX
- Genre: Strategy and battling game
- Compatible OS: iOS/Android
- Price: Free-to-start (purchasable in-game items)