Bug Report
May 8, 2026 at 3:00 a.m. (PT)
Current Issue

Current Issue

The following issue is currently occurring in the game.

Issue Details

For the Sync Pair Scout below, the offering rate for non-featured Fair-Exclusive Sync Pairs was higher than normal, and the offering rate for non-exclusive 5★ Sync Pairs was lower than normal.

  • Sygna Suit Kieran EX Master Fair
  • Special Present! Sygna Suit Kieran EX Master Fair

Note: The displayed offering rates match the actual offering rates.

Occurrence Period

Since April 30, 2026 at 11:00 p.m.

Scheduled Fix Date

May 12, 2026 Around 10:00 UTC (the time may vary depending on where you live)
Note: This will be resolved during the maintenance period detailed here.
Note: Scout Points and any bonus progress will carry over when the fix is applied.

If you used the Sync Pair Scout before the fix, Sync Pairs will not be taken back and no Gems will be issued as compensation.
Note: Until the fix is applied, you will be able to use the Sync Pair Scout as normal.

We are currently planning compensation for the inconvenience caused.

We sincerely regret any inconvenience caused.
We hope you continue to enjoy Pokémon Masters EX.

  • Pokémon Masters EX
  • Genre: Strategy and battling game
  • Compatible OS: iOS/Android
  • Price: Free-to-start (purchasable in-game items)